MEDICAL DEVICE & DRUG DELIVERY

Human Factors & Design Research Experts

We partner with medical device and pharmaceutical companies to design safer, smarter, and more effective products through rigorous human factors engineering and design research.

MEDICAL DEVICE & DRUG DELIVERY

Human Factors & Design Research Experts

We partner with medical device and pharmaceutical companies to design safer, smarter, and more effective products through rigorous human factors engineering and design research.

MEDICAL DEVICE & DRUG DELIVERY

Human Factors & Design Research Experts

We partner with medical device and pharmaceutical companies to design safer, smarter, and more effective products through rigorous human factors engineering and design research.

MEDICAL DEVICE & DRUG DELIVERY

Human Factors & Design Research Experts

We partner with medical device and pharmaceutical companies to design safer, smarter, and more effective products through rigorous human factors engineering and design research.

MEDICAL DEVICE & DRUG DELIVERY

Human Factors & Design Research Experts

We partner with medical device and pharmaceutical companies to design safer, smarter, and more effective products through rigorous human factors engineering and design research.

MEDICAL DEVICE & DRUG DELIVERY

Human Factors & Design Research Experts

We partner with medical device and pharmaceutical companies to design safer, smarter, and more effective products through rigorous human factors engineering and design research.

MEDICAL DEVICE & DRUG DELIVERY

Human Factors & Design Research Experts

We partner with medical device and pharmaceutical companies to design safer, smarter, and more effective products through rigorous human factors engineering and design research.

Our Experience

325+

Studies Completed

25+

Countries

8500+

Participants Evaluated

115+

Clients Served


Our Expertise

  • Researcher interviewing a participant during healthcare design research session.

    Design Research

    We translate real-world use and unmet needs into clear direction for product design.

  • Hospital monitoring equipment and IV stand in a patient care room.

    Usability Analysis

    We analyze and document users, environments, interfaces, tasks, and training to inform and de-risk early design and support compliance.

  • Researcher working on a laptop during healthcare research planning.

    Human Factors Documentation

    We develop rigorous documentation needed to align with international standards and regulatory guidance.

  • Medical simulation mannequin used for healthcare training and usability testing.

    Formative Evaluations

    We evaluate product use, identify usability issues, and highlight opportunities to mitigate risk and improve design.

  • Surgical team performing a procedure in a hospital operating room.

    Validation Testing

    We execute HF validation (summative) studies and generate clear reports and documentation for global regulatory authorities.

  • Blood glucose monitoring kit and instructional materials used for diabetes self-testing.

    Instructional Design

    We design labeling and instructional materials that effectively guide users and mitigate risk.

Clinical Specialties


  • Cardiovascular

  • Chronic & Home Care

  • ENT

  • Gastroenterology

  • General Surgery

  • Neurology

  • Oncology

  • Ophthalmology

  • Orthopedics & Spine

  • Pulmonology

  • Renal & Nephrology

  • Urology

Technology Areas


  • Ablation & Energy

  • Diagnostic & Imaging

  • Dialysis

  • Digital Health & SaMD

  • Drug Delivery

  • Endoscopy & Visualization

  • Implantable Devices

  • Life Support & Critical Care

  • Perfusion

  • Robotic Surgery

  • Surgical & Interventional

  • Wound Care

Surgical team performing a procedure in an operating room environment.

ABOUT US

Human factors and design research for medtech and pharma.

From early-stage innovators to global leaders, we help teams understand how healthcare products are used in the real world. Our senior team brings decades of experience across medical devices, drug delivery systems, diagnostics, and digital health, combining design research with risk-based human factors engineering to guide development. We deliver clear, actionable insights that inform design, reduce risk, and enable safer, more effective products.

How We Work


End-to-end or targeted support.

We can manage your project end-to-end or simply plug-in where needed.

  • Study design and planning

  • Recruitment and honoraria*

  • Research facilities and logistics*

  • Study moderation and notetaking

  • Analysis, reporting and documentation

  • Insight synthesis and  recommendations

*Via specialized & qualified partners

Healthcare professional evaluating a handheld medical device in a clinical setting.

An extension of your team.

We provide leadership when you need it and support when you don’t.

  • In-depth product onboarding and knowledge transfer process

  • Act as both a collaborative partner and subject matter expert

  • Align with existing processes and templates – or bring our own

  • Clear communication and accountability

Designer sketching mobile health app wireframes during healthcare product design research.

Flexible ways to partner together.

We offer a variety of engagement models to fit your needs.

  • Predictable fixed-fee projects

  • Hourly time and materials

  • Open-ended monthly support

  • Staff augmentation

  • Fractional HF leadership

Clinician reviewing medical data on computer monitors in a hospital environment.

Confident Decisions Start With Clear Insight

Whether you are refining a concept, validating a design, or preparing for regulatory submission, Pulse HF provides the human factors expertise and research depth needed to move forward with certainty.